“Pursuing high-performance teams as a strategy for improved performance is messy and extremely challenging.” – Mark Miller
It can be done! You can build a high performance team. In today’s post we look to Mark Miller the President of Training and Development for Chick-fil-A. I will share Mark’s insights from his new book The Secret of Teams.
I like Mark’s simple, yet wise approach to the challenging topic of building a great team. He believes there are three critical components to building and leading high performance teams.
High Performance Team Components:
Before we examine the three critical components its important to remember the purpose of high performing teams – results. High performance teams are created for the primary purpose of getting it done! It’s not enough for a team to get along and function well together – they need to produce great results.
Let’s take a quick look at the high performance team components:
Talent: Great teams hire slowly and carefully to acquire the right people – that’s what makes them great! This requires incredible self-discipline to search for the right talent and not just leap at the first available person that comes along.
Skills: Great teams continuously train their people. Training and coaching sharpens our skills and exposes areas of weakness that need to be addressed. Training and coaching also create a culture committed to excellence.
Community: Everyone wants to know they matter and someone cares. Great teams care for each-other. They support each-other in their personal and professional life. They have chemistry and collaboration because they show up for each-other.
That’s the secret to high performance teams. Interested? How about sitting down for a few minutes and consider how you can address the talent, skills and community of your team. Be encouraged a little effort goes along way in building great teams.
To your excellence,